We recommend, booking your appointment in advance. All spa appointments are subject to availability and require a credit card to hold your appointment. When booking, please advise us of any health conditions, allergies or injuries you have experienced that could affect your service.
24-Hour Cancellation Policy: A credit or debit card is required to secure all reservations.
We understand that life happens and sometimes there are unforeseeable circumstances to make it to your appointment.
Due to our intimate size, we require a cancellation no later than 24 hours prior to the scheduled appointment. Cancellations made less than 24 hours before the appointment will be charged 50% of the service booked.
No-Shows result in a charge of 50% of the original price of the service booked. Second time No-Shows result in 100% of the original price of the service booked.
Cancellations can be made by email or by phone and leaving a message.
We encourage you to arrive 10 minutes before your scheduled appointment to fill out paperwork or
to enjoy a cup of tea, coffee or a glass of wine.
Out of courtesy of our guests, if you arrive late we will do our best to accommodate you but we will not go over the allotted appointment time.
Please be on time to receive full benefits of the treatment scheduled.
We accept MasterCard, Visa, Discover, and American Express.
Gratuities are not included in the services and are completely up to the guest’s discretion.
Our licensed professionals always appreciate gratuities.
Prior to Appointment
If you are receiving a Microdermabrasion, Chemical Peel, or Waxing:
please stop use of all retinoids or alpha hydroxy acids 3 days prior to your treatment with us.